Through proactive business continuity planning, real-time monitoring, and its DELMIAworks manufacturing ERP system, Eldon James is running production 24/7 to meet its medical industry customers’ increased demand in the wake of COVID-19.
Eldon James is a world-class manufacturer of medical tubing and connection solutions based in Colorado. Using a combination of real-time monitoring, ERP, manufacturing execution system (MES), and quality management functionality, the company has up-to-the-moment, accurate insights into its supply chain, production capacity and efficiency, and product quality.
Today, Eldon James relies on its manufacturing technology investments to help overcome the challenges of operating in the wake of the COVID-19 pandemic.
The company is running lights-out manufacturing shifts across 28 injection molding machines, reducing the need for onsite, shop floor employees. By maintaining two manned shifts and one lights-out shift, Eldon James is allowing production to run 24/7 to keep up with the increased demand for medical tubing and connectors.
Eldon James sent home all non-facility essential people to work from home—22% of its workforce. But, using the DELMIAworks (IQMS) ERP system, the manufacturer’s salesforce and management team can continue their order entry and perform production planning and scheduling from offsite.
Machines at Eldon James are monitored in real-time to give feedback to the operations teams working the production shifts. Using their DELMIAworks manufacturing execution functionality, engineering is able to connect with production remotely, and quality control can monitor output and logistics to know immediately when the product is available and ready to ship.
DELMIAWORKS Track and Traceability functionality has become especially critical to Eldon James. It enables the company to track real-time raw material and finished good inventory and have traceability back to the lot and batch of raw materials of finished product. Additionally, it allows the manufacturer to manage increased demand for medical component parts that require outsourced sterilization.
Notably, Eldon James ramped up its ongoing contingency and business continuity plan to take into account COVID-19’s worst-case disruption to the business in early March. This helped the company get in front of many sales and production issues early. This has enabled Eldon James to keep all of its employees working while ensuring business continuity to minimize disruptions for its customers.
“During COVID-19, we have relied on the system more than ever,” Andrea Collins, System Operations Manager at Eldon James said.
Supported by DELMIAworks manufacturing ERP technology, Eldon James customer service, operations, and logistics are continuing without disruption.